Everything about how jiliaap collects, uses, and protects your personal data — explained transparently, right here.
We're clear about exactly what information we collect and why.
Your data is secured with advanced encryption and firewall protection.
You always have the right to view, correct, or delete your personal information.
Welcome to jiliaap. Our Privacy Policy is a commitment — a commitment to respecting your personal information. We've written this policy in plain, simple language so every user can understand exactly what happens with their data.
By using jiliaap, you agree to this Privacy Policy. If you have any questions, please Help Center contact us.
This Privacy Policy applies to jiliaap's website, mobile app, and all digital services. When you register on our platform, play games, or use any of our services, certain data is naturally collected. This policy explains the full process of how that data is collected, used, and protected.
We follow international data protection standards — specifically the GDPR (General Data Protection Regulation). This means you have full control over your data, and we are committed to upholding that.
Just a reminder: This policy may be updated at any time. If changes are made, we will notify you in advance via email and platform notifications.
Jiliaap only collects information that is necessary to provide our services. We never ask for data we don't need.
| Data Type | Example | Why It's Collected |
|---|---|---|
| Identity Information | Name, date of birth, NID number | KYC Verification & Age Confirmation |
| Contact Information | Email address, phone number | Account Security & Support |
| Financial Data | Mobile Pay/Nagad number, transaction history | Payment Processing & Verification |
| Technical Information | IP address, device information, browser | Security & Fraud Prevention |
| Gaming Data | Game history, bet records | Service Improvement & Responsible Gaming |
| Cookie Information | Session cookies, preference cookies | To enhance the user experience |
Jiliaap never collects sensitive information such as your health, religion, political views, or sexual identity.
We collect data in two main ways — what you provide directly, and what is automatically gathered while you use the platform.
Jiliaap uses your information only for specific, legitimate, and transparent purposes. Our main reasons for doing so are outlined below.
Jiliaap never sells your personal information. However, certain data may be shared with trusted third parties solely for the purpose of providing our services.
Mobile Pay, Nagad, and other payment gateways receive the information needed to complete your transactions.
Licensed KYC providers receive data as needed for identity and address verification.
Data may be disclosed to comply with legal obligations, including court orders or government directives.
Providers like Pragmatic Play and Evolution receive limited data as necessary to deliver fair gameplay.
Rest assured: Every party that jiliaap shares data with is contractually bound to uphold our privacy standards. We never sell your information to advertisers or data brokers.
Jiliaap uses cookies and similar technologies to enhance your experience. Cookies are small files stored in your browser or on your device.
Disabling cookies may cause some platform features to not work properly.
Jiliaap does not store your data indefinitely. Each type of data has a defined retention period.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | 5 years after account closure | Legal Obligations |
| Transaction History | 7 Years | Financial Regulations |
| KYC Documents | 5 Years | AML Regulations |
| Gaming History | 3 years | Dispute Resolution |
| Log Files | 12 months | Security Analysis |
| Marketing Preferences | Until consent is withdrawn | Your Preferences |
Once the retention period ends, data is securely deleted or anonymized.
Jiliaap ensures you have full control over your personal data. Your rights are detailed below.
You can request a copy of the information we hold about you. We'll respond within 30 days.
You can request corrections to any inaccurate or incomplete information.
You can request deletion of your data, provided there are no legal obligations requiring us to retain it.
In certain circumstances, you can ask us to restrict how your data is used.
You can request a copy of your data in a structured, portable format.
You can opt out of marketing communications or object to specific uses of your data.
How to Exercise Your Rights: To exercise any of your rights, please support@jiliaap.comor email us at Help Center contact us. We'll respond within 30 business days.
Jiliaap uses a multi-layered security framework to keep your data safe, following industry-standard technology and best practices throughout.
That said, no digital system is 100% secure. Keep your password strong, don't share it with anyone, and avoid logging in over public Wi-Fi.
Jiliaap strictly does not serve anyone under the age of 18. We never knowingly collect data from minors.
If we become aware that a minor has accidentally created an account, we immediately close it and delete all associated data. If you believe a minor is using jiliaap, please Help Center let us know.
This Privacy Policy may be updated from time to time due to business changes, legal updates, or technical improvements. When changes occur, we'll notify you through the following channels.
Continued use of the platform after any changes constitutes your acceptance of the updated policy. If you do not agree, you may request to close your account.
For any privacy-related questions, complaints, or requests to exercise your rights, please get in touch with us. Our team is always ready to assist you in Bengali.
Response Time: For privacy-related requests, we typically 7 business days to respond. Complex requests may take up to 30 days.
We don't just say it — we prove it. Your privacy genuinely matters to us.
Every transaction and personal detail you share is protected by 256-bit SSL encryption — the same standard used by banks worldwide.
Jiliaap never sells your data to third parties. That's a core principle we hold to, even when there's a business case for it.
You have the full right to access, correct, delete, or export your data — submit a request at any time and we will respond.
We follow international data protection standards, including GDPR — one of the strictest privacy laws in the world.
Independent third-party security experts regularly audit our systems to identify and address any vulnerabilities.
You can get help in Bengali for any privacy-related queries. Our support team is available 24/7, seven days a week.
Your privacy is our top priority at jiliaap. Register today and enjoy a safe, trusted gaming experience.