Jiliaap Terms & Conditions — Please read in full before using the platform

1

General Introduction & Applicability

These terms apply to all services offered on the jiliaap platform — including the website, mobile app, and any other digital channels. jiliaap is an internationally licensed online gaming platform, and our services are designed primarily for users in Bangladesh.

In this agreement, "you" or "user" refers to any person, registered or unregistered, who accesses or uses the jiliaap platform. "We", "jiliaap", or "platform" refers to the organization operating jiliaap.

2

Account Registration & Use

To open an account with jiliaap, you must provide accurate and complete information. Registering with false details will result in account closure and possible forfeiture of any deposited funds.

• Each person may open one account only. Creating multiple accounts is strictly prohibited.
• Keep your account password confidential and do not share it with anyone. You are responsible for all activity on your account.
• If any information provided at registration changes, please notify us as soon as possible.
• Accounts may not be transferred or sold to another person.
• Accounts may not be opened for corporate or business purposes — personal use only.

3

Age Verification & Identity Confirmation

The minimum age to participate on jiliaap is 18. This isn't just a rule — it's a fundamental requirement of responsible gaming. We follow a strict KYC (Know Your Customer) process.

Any account found to belong to a user under 18 will be closed immediately and all funds forfeited. jiliaap is firmly committed to keeping minors away from gaming.

4

Deposits, Withdrawals & Payment Policy

Jiliaap supports all major digital payment methods in Bangladesh. Always make sure the details you enter during a transaction are correct — jiliaap is not responsible for any losses resulting from incorrect information.

• The same payment method should be used for both deposits and withdrawals wherever possible.
• KYC verification must be completed before a withdrawal request can be processed.
• Wagering requirements must be met before bonus funds can be withdrawn.
• Using another person's payment account to make transactions is strictly prohibited.
• If a suspicious transaction is detected, jiliaap may place a hold on the funds until the investigation is complete.

5

Bonuses & Promotional Offers

Jiliaap regularly offers a variety of bonuses and promotions. Each offer comes with its own terms and conditions, which you should read carefully before claiming any bonus.

• The wagering requirement for each bonus is typically 20 to 40 times the bonus amount.
• Wagering requirements must be met before converting bonus balance to real balance.
• Bonuses will be automatically cancelled upon expiry.
• Using multiple accounts to claim bonuses will be treated as fraud.
• jiliaap reserves the right to modify or cancel any promotion at any time.

6

Gaming Rules & Fair Play

All games on jiliaap are internationally licensed and independently audited. Every game outcome is determined by an RNG (Random Number Generator), which is fair and verifiable.

The odds set by jiliaap apply to all Sports Betting. If odds are displayed incorrectly due to a technical error during a match, jiliaap reserves the right to settle bets at the correct odds.

• The rules for each game are displayed on screen before the game loads.
• If a technical issue occurs during a game, we will resolve it as quickly as possible and reassess any affected bets.
• Using any software or bot to play games is strictly prohibited.
• Intentionally exploiting game vulnerabilities or bugs will result in winnings being voided and may lead to account closure.

7

Prohibited Activities

The following activities are strictly prohibited on jiliaap. Violations will result in account closure and forfeiture of any associated funds.

• Using the platform for money laundering or processing illegal funds.
• Using stolen or unauthorized payment methods.
• Attempting to manipulate any game or betting system.
• Colluding with other players to influence game outcomes.
• Using automated betting software or scripts.
• Collecting or misusing another user's personal information.

8

Account Suspension & Closure Policy

Jiliaap reserves the right to suspend or close an account without prior notice in the following circumstances.

• If evidence of a terms violation is found.
• If there is reason to suspect fraudulent or suspicious activity.
• If KYC verification is not completed within the specified timeframe.
• Upon instruction from law enforcement authorities.

Users may also request to close their own account at any time. Any valid balance will be returned in accordance with our standard terms.

9

Responsible Gaming Policy

Jiliaap believes gaming is for entertainment — not as a source of income. We place the highest importance on responsible gaming and are committed to helping players build healthy habits.

If you feel you may be experiencing a gaming problem, please reach out to our support team. We'll point you in the right direction. To learn more, visit our Responsible Play View the page.

10

Privacy & Personal Data Protection

Protecting your personal information is one of jiliaap's core responsibilities. We use SSL encryption and up-to-date cybersecurity measures to keep your data safe.

• Your information is never sold to third parties.
• Information may be shared with third parties required to deliver our services — such as payment processors.
• Information may be shared with authorities where legally required.
• For more details, visit our Privacy Policy Read.

11

Intellectual Property & Content Policy

All content on the jiliaap website and app — including logos, designs, text, and game graphics — is protected under our intellectual property rights or those of our licensors. Reproducing, copying, or distributing this content without our prior written permission is strictly prohibited.

12

Limitation of Liability

Jiliaap is not liable for the following — to the extent permitted by law.

• Gaming session losses due to internet disconnection.
• Loss or damage resulting from a user's own negligence or sharing of account credentials.
• Issues arising from disruptions to third-party services (such as Mobile Pay and Nagad).
• Disruptions caused by unexpected technical errors.

13

Amendments, Dispute Resolution & Contact

Jiliaap may update these terms, in part or in full, at any time. Users will be notified via their registered email and platform notifications. Continued use of the platform after any changes constitutes acceptance of the updated terms.

If a dispute arises, please first try to resolve it directly with our support team. If the issue remains unresolved, you may pursue independent arbitration through our licensing authority.